Terms & Conditions

Prices and Terms

For current pricing contact us

Payment

We require a 20% non-refundable deposit on booking. A booking will be held confirmed once the initial deposit has been paid and the terms and conditions have been read and booking form signed to confirm this. The balance must be paid at least 8 weeks prior to your arrival. Once paid, it cannot normally be refunded. Payment can be made by cheque or electronic transfer. Please do not book flights until booking is confirmed.

Cancellations

Providing the owners receive written notice of cancellation not less than 8 weeks prior to the actual booking date, the signatory will not be liable to pay the remainder of the balance. It is the responsibility of the signatory to ensure that notice of cancellation reaches the owner. The reservation deposit will be forfeited. If the cancellation is received after 8 weeks prior to the start of the holiday the signatory will be liable to pay the full balance of the final invoice.

Registered guests

Only those stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes. The maximum capacity of our villa is 6. The number of persons staying at the villa must not exceed this, except in the case of infants (under two years old), or unless specifically authorised. Should the owner or local representative find that the number of people staying at the property exceeds that on the booking form he may, with absolute discretion, ask the extra person or persons to vacate the villa immediately.

Change over day

The change over day is flexible throughout the year where possible.

Arrival and Departure times

The villa is available from 15:00 on your arrival day and must be vacated by 11:00 on the day of departure. This is for preparation for the arriving guests. We do appreciate this may be difficult due to flight times, and it may be possible to leave luggage until a more convenient time. This must be pre-arranged.

Access

The owner or local representative shall be entitled at any time to enter the villa to examine its condition and the condition of its furniture and fittings. No furniture must be moved without authorisation.

Suitability

Whilst every effort is made to ensure that statements, descriptions and particulars of the villa are accurate, the owner will not be liable if the villa does not meet the requirements of the guests. Prior to booking, guests must ensure that the villa is entirely suitable for all members of their party. This includes ensuring that any wheelchair(s) in the party can negotiate the 78cm (30inches) minimum door width.

Facilities

In the event of the villa becoming unavailable due to circumstances beyond the control of the Owner, the Owner will refund all monies paid or a proportion in case of curtailment. The Owner reserves the right to alter or withdraw facilities or amenities (pool heating, air conditioning, etc) without prior notice where reasonably necessary due to repairs, maintenance, weather conditions and other circumstances beyond their control. The owner will refund the monies paid for such facilities.

Damages deposit

We reserve the right to charge a breakages deposit of £100 which will be refunded, providing there is no damage on departure.

Linen / Cleaning

Linen and towels are included and are changed once per week. 6 beach towels are provided for villa use only.

Responsibilities

All persons stated on the booking form are responsible for the care of the property and are expected to take good care of it throughout their stay. At the end of the rental period all utensils, furnishings, walls, floors and fittings must be left clean and tidy. It is the guest's responsibility to notify the owner's representative immediately of any sudden equipment failure so that reasonable action can be taken to rectify the situation. Any damage or breakages must be reported immediately to the owner or the local representative.

Insurance

You must arrange your own insurance prior to travelling.

Smoking and pets

For the safety and comfort of all our guests smoking is NOT permitted within the property. No pets are allowed, unless with prior authorisation. In the event that any guest smokes within the property, any security deposit will be forfeited.

Liability

To the extent permitted by law, the owners of the property exclude all liability and responsibility whatsoever for death, personal injury, accidents, loss or damage to persons or personal belongings however caused. The use of the accommodation and amenities including the pool is entirely at the user's own risk. Children must be supervised by responsible adults at all times when using the pool.

Complaints

In the event of there being a complaint concerning the villa, the matter must be taken up immediately either with the owner or the local representative. The owner regrets that they are unable to deal with a complaint after the guest has left or returned home.

Flying / Car hire

All arrangements for flights and car hire are made between the client and the relevant company.

Air Conditioning

Air conditioning is optional. The additional cost is £100 per week.

Heating

From October - April prices include villa heating. If additional heating is required outside of these dates the cost is £100 per week.

These terms and conditions are subject to change at any time.